Privacy Policy
Last updated: March 18, 2026
The Short Version
ListingGems is a desktop application that runs entirely on your computer. Your images are never uploaded, transmitted, or stored on any external server. We do not collect, process, or have access to your photos.
What We Collect
ListingGems collects the minimum information necessary to operate:
- License activation: When you activate your license key, your key and a device identifier are sent to our payment provider (Creem) to verify the purchase and register the activation. No personal photos or files are transmitted.
- Update checks: ListingGems periodically checks for software updates. This request contains your app version and operating system. No personal data is included.
That's it. No analytics, no usage tracking, no telemetry.
What We Do NOT Collect
- Your photos, images, or any files you process
- Usage patterns, feature usage, or session data
- Browsing history, IP addresses, or device fingerprints
- Personal information beyond what is required for license activation
Image Processing
All image processing (background removal, lighting correction, upscaling, cropping) happens locally on your hardware using AI models that run on your GPU or CPU. No image data leaves your machine at any point during processing.
AI Models
On first launch, ListingGems downloads AI model files from HuggingFace (a public model repository). After download, these models run entirely offline. No data is sent to HuggingFace or any other service during image processing.
Payment Processing
Payments are handled by Creem, our payment provider. When you purchase ListingGems, Creem processes your payment information directly. We do not store credit card numbers, billing addresses, or other payment details. Please refer to Creem's privacy policy for details on how they handle payment data.
Third-Party Services
ListingGems interacts with the following third-party services:
- Creem — License activation and payment processing
- HuggingFace — One-time AI model download
- NVIDIA — One-time download of GPU acceleration libraries (CUDA/cuDNN) for users with NVIDIA GPUs
- ListingGems update server — Software update checks
No other third-party services receive data from ListingGems.
Data Retention
Your license key and device activation ID are stored locally on your computer in the application's settings file. You can deactivate your device at any time from the app's Settings, which removes the activation from Creem's records.
Children's Privacy
ListingGems is not directed at children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of ListingGems after changes constitutes acceptance of the revised policy.
Contact
If you have questions about this privacy policy, contact us at support@listinggems.com.